For security, when attempting to login or reset your password we use Multi-Factor Authentication to identify you. To use:
Install the Google Authenticator app on your smartphone - for iOS or Android.
Install WinAuth on your PC and follow the install instructions contained on the linked page.
Install a similar Authenticator app onto your smartphone or PC.
Using your chosen app, scan the QR barcode or enter the manual setup code generated on the next page.
Enter the current code displayed in the app to complete the setup.